Shipping policy
Thank you for your order! As soon as your payment is confirmed, you’ll receive an order confirmation email with all the details. We lovingly prepare and pack each crystal with care, and your order will be processed within 3–7 working days. Please see the estimated delivery times below. Once it’s on its way, you’ll get a dispatch email with tracking info so you can follow your crystal’s journey to you!
A Little Extra Love for Jewellery Orders:
Since our crystal jewellery is handcrafted just for you, these pieces may take a bit longer to create. We appreciate your patience, it’s worth the wait!
Since our crystal jewellery is handcrafted just for you, these pieces may take a bit longer to create. We appreciate your patience, it’s worth the wait!
Thank you for supporting our small business and trusting us with your crystal journey. If you have any questions, just reach out, we’re happy to help!
Shipping Times
Hong Kong SAR (Local)
| Shipping Service | Delivery Time | Price |
| FREE Standard Shipping (Excludes Outlying Islands & Remote Areas) | 2 - 4 Working Days | Free for Orders Over $800 HKD |
| Standard Shipping | 2 - 4 Working Days | $30HKD |
Important Shipping Note:
Once your parcel has been dispatched, any request to change the shipping address or redirect the package to a new location will incur an additional fee charged by SF Express upon delivery. This fee is beyond our control. To avoid extra costs or delays, please double-check that your shipping details and contact information are accurate before submitting your order. Thank you for your understanding!
International Shipping
Asia Pacific
| Shipping Service | Delivery Time | Price |
| FREE Standard Shipping | 7 - 14 Working Days | Free for Orders Over $200 USD |
| Standard Shipping | 7 - 14 Working Days | $12 USD |
United Kingdom
| Shipping Service | Delivery Time | Price |
| FREE Standard Shipping | 7 - 14 Working Days | Free for Orders Over £300 |
| Standard Shipping | 7 - 14 Working Days | £21.99 |
United States
| Shipping Service | Delivery Time | Price |
| Standard Delivery | 7 - 14 Working Days | $25.00USD |
| FREE Standard Shipping | 7 - 14 Working Days | Free for Orders Over $300USD |
Disclaimer: The buyer/recipient is responsible for all customs fees, duties, and taxes.
Europe
| Shipping Service | Delivery Time | Price |
| FREE Standard Shipping | 7 - 14 Working Days | Free for Orders Over €350 |
| Standard Shipping | 7 - 14 Working Days | €24.99 |
United States
| Shipping Service | Delivery Time | Price |
| Standard Delivery | 7 - 14 Working Days | $25.00USD |
| FREE Standard Shipping | 7 - 14 Working Days | Free for Orders Over $300USD |
Australia, New Zealand
| Shipping Service | Delivery Time | Price |
| FREE Standard Shipping | 7 - 14 Working Days | Free for Orders Over $600AUD |
| Standard Shipping | 7 - 14 Working Days | $40.00AUD |